All work that Word Nerds agrees to undertake is subject to the following terms and conditions.
- “We”, “Us” and “Our” means Word Nerds, the writers and editors providing the services detailed on the website: www.word-nerds.com.au.
- “You” and “Your” means the individual or organisation purchasing the services who is of legal age.
- “The Services” means work performed by Word Nerds including copywriting, business writing, speech writing, editing and proofreading and general consultation
- “Work” is a term used interchangeably with “The Services”.
- “Project” means the work and services you engage Word Nerds to complete.
Acceptance of Terms and Conditions
You are held to have read and understood these Terms and Conditions once you provide written acceptance of our quotation for your project.
Word Nerds will include firm prices, project descriptions, timeframes, revision provisions and payment terms in our written quotations, provided full information is supplied by you.
Editing and Proofreading Styles
Word Nerds uses accepted and documented practices in editing and proofreading text. These are outlined in the Style Manual for authors, editors and printers (published by Wiley) and the Chicago Manual of Style.
Word Nerds will use best endeavors to deliver your project to the agreed deadline. If, however, we are unable to do so due to reasons beyond our control, we shall not be liable for any loss or damage caused to you or a third-party client.
Word Nerds use proven and widely accepted writing practices backed by extensive experience in publishing, public relations, advertising and marketing. Our aim is to supply you with superior services that meet your deadlines and project specifications. Should you cancel or reject our work, after having clearly communicated and collaborated on any revisions, the following fees apply:
- 80% of quoted price after the first draft
- 90% of the quoted price after the second draft
- 100% of the quoted price after the third draft.
Should you choose to cancel or reject the project within 10 business days of any draft being delivered to you, an invoice will be submitted at this time. Should you cancel or reject the project more than 10 business days after the delivery of any draft, you will be liable for the full quoted fee.
An important part of deadline delivery by Word Nerds is the time it takes for you to provide feedback, additional required information or approval. We shall not be held liable for any delay that is a direct result of your ability to respond to any supplied draft within 30 days after delivery of that draft to you. Where project delays are due to your lack of appropriate response, Word Nerds reserves the right to invoice you the full quoted amount. We also retain absolute discretion to invoice you pro rata for the amount of work completed.
All payments must be made within 15 days from the date of invoicing. Unless otherwise agreed, invoices will be issued upon your acceptance of the final draft of the project.
Word Nerds reserves the right to submit to collection agencies any payments that are overdue by 60 days or more. In the event of the account being in default and being referred to an external party for collection, the customer shall be liable for all resulting costs arising from the recovery, including commission which would be payable if the account is paid in full and legal costs including legal demand costs.
If collection or legal efforts to collect outstanding payments are not successful, we retain the right to re-use, sell, distribute and publish any completed work for which payment is owing.
We also reserve the right to report late and delinquent accounts to credit agencies at our discretion.
Factual, spelling or grammatical errors in editing and proofreading projects
Our aim is to supply you with quality error-free work. We guarantee that we will correct at least 98% of errors and inconsistencies in all editing or proofreading projects. In the event of missed spelling or grammatical inaccuracies in editing or proofreading services provided by us, we may reduce the final invoice by a pro rata amount of the errors and inconsistencies missed at our sole discretion (For example, if 99% of errors and inconsistencies are corrected and only 1% missed, the invoice amount may be reduced by 1% at our discretion). You agree to indemnify Word Nerds against any consequential damages such as printing or advertising costs.
For our work on all editing and proofreading projects it is assumed that we are receiving the final and complete version of the publication or document in the Word file, or other format, we receive. Our quoted prices include editing and proofreading final and complete documents and publications received from clients. Any content changes (such as additions, deletions and rearrangement of text and/or images) requested by the author or authoring organisation after submitting the draft for editing are defined as ‘author’s alterations’ and are not included in the quotations provided. Author’s alterations will be charged in addition to the original amount quoted.
We assume that text submitted by you for editing and/or rewriting is owned by you and does not violate the copyright of any third parties. We will not assume responsibility if we rewrite or edit text sent to us by you that is used without the permission of the copyright owner.
Except as expressly provided by law, Words Nerds will in no event be liable for any indirect, consequential, exemplary, incidental or punitive damages resulting from any of our services.
Word Nerds and you both agree not to disclose any confidential information obtained about the other’s business. Text that is written and edited by us and is not confidential (such as brochures, websites, speeches, published articles and case studies) may be used and published as samples and for teaching purposes. Identifying details (such as the company names and addresses) will be changed to fictitious ones in samples to maintain client privacy.
Word Nerds may at its discretion amend, update or modify these Terms and Conditions as it sees fit. You agree to remain bound at all times by these Terms and Conditions as amended, updated or modified in connection with your use of the Services.
These Terms and Conditions shall be interpreted and enforced in accordance with the laws of the State of Victoria, Australia. The venue for any litigation arising from disputes brought by the customer or Word Nerds shall be in the State of Victoria.